Welfare Rights Service

We want to ensure you are receiving your full entitlement and provide support if you have been refused benefits or wish to appeal your claim. To assist with this, we employ a fulltime Welfare Rights Assistant and have a Welfare Rights Officer from Money Matters in our office most days.

Our in-house Welfare Rights Service can assist you with:

• Benefit checks
• Help you fill in benefit forms
• Housing benefit overpayments
• Change in circumstance interviews
• Financial advice for new tenants
• Debt advice
• Council tax issues
• Fuel and energy advice

If you are experiencing any financial difficulties, please don’t hesitate to contact us.

There is a high demand for this service so you will need to book an appointment in advance.

If you require an emergency appointment you may be more likely to get one at Money Matters.