Site Map HOME ABOUT US History of Glen Oaks Our Aims and Objectives Our Mission, Vision and Values Who manages us? Our Staff and Services Corporate Management Team Housing Services Team Technical Team Finance and Corporate Services Team Current Vacancies Organisational Chart Coronavirus information & advice Social distancing Scottish Government guidance Fair Work First Statement Customer Service Standards Tenants Handbook Equality & Diversity Statement Privacy Notices Website privacy notice Tenant and owners privacy notice Board member privacy notice Staff privacy notice Our Performance Annual Report Assurance Statement Annual Accounts Sharing our performance with you Accreditations and Awards Satisfaction Results 2022 Engagement Plan Business Plan Summary Noticeboard HOUSING SERVICES & SUPPORT Our Homes About Arden About Darnley About Pollok Glen Oaks Lettable Standard Rent Consultation Your Housing Options Current Tenants Apply for a house Our Allocations process About your Rent Pay Rent Rent Arrears Welfare Rights Service goConnect Useful telephone numbers and websites Support services Current classes running Anti-Social Behaviour Managing our Neighbourhoods and the Environment What is Glen Oaks responsible for? Estate Action Plans Ending your Tenancy Domestic Abuse REPAIRS & MAINTENANCE Repair Service Report a repair What do I do if the office is closed? Repair targets and catergories Right to Repair Tenants Home Contents Insurance Gas Safety Checks Cyclical Maintenance Planned Maintenance Aids and Adaptations Rechargeable Work Safety in the Home Alterations and Improvements Development Right to Compensation Tackling damp and mould together Stock condition surveys GET INVOLVED Our Board Annual General Meeting Becoming a Shareholding Member Service Improvement Group Community Events Providing your feedback Complaints Complaints performance Join our BIG Conversation Housing Perks OWNERS Factoring Paying your Factoring Account Invoices Building Insurance Selling your property Letting your property Consent for Alterations Written Statement of Service Shared ownership Selling your property Staircasing GOLD SERVICE About the scheme How to apply Education Grants CONTACT US Thank you Terms and Conditions Privacy notice Sitemap Download documents Covid-19 Tenant Handbook & Application Forms Annual Reports Newsletters Business Plan SIG Scrutiny Minutes of Meetings Policies Procurement Website privacy notice Subject Access Request Other Privacy Notices Rules of Glen Oaks Housing Association Freedom of Information Guide to Information FOI Request Form Environmental Information Data Protection Published Information Information Charging Guide Pay rent Report a repair Apply for a house Complaints Tenant login