Repair Service

We aim to provide our tenants with a repair service that represents value for money.  Our contractors follow our Service Standards to ensure that you receive the same high service from them as you do from our own staff.

The repairs that you report daily to us are classed as reactive repairs and we have two different contractors that attend them for us:

• GasSure:  Central Heating/Hot Water
• Anderson Property Management:  General non-gas
• Frank Swords:  General non-gas
• Stellar Drainage:  Drainage

In order to ensure you are satisfied with the service you receive from our contractors we issue anyone who reports a repair with a satisfaction form.  This feedback is reviewed regularly and any issues are raised with the contractor.