Annual Report
Every year, in October, we send all of our customers a copy of our Annual Report. This includes a financial report, an update on our performance and details of our activities during the year.
We consult with the Service Improvement Group on what information should be included and the layout of the final report to ensure that it is easy to understand and reflects what you, as a customer, want to know about our performance.
If you have any questions regarding our performance or the contents of this report please contact us.