Skip to Main Content

Download documents

Tenant handbook booklets

1 - welcome image 2 - Customer service standards image 3 - complaint image 4 - Protecting your privacy image 5a - Gold service image

6a - Getting involved image 7a - Service Improvement Group image 8 - Tenancy agreement image 9 - Rent and advice image 10 - Estate Management image

11 - Anti-social behaviour image 12 - Repairs and maintenance image 13 - Safety in the home 14 - Moving house image 15 - Lettable standard image

Application forms

5b - Gold service application image 6b - membership application image 7b - Service Improvement Group application image

Newsletters

Newsletter spring 2018 image Newsletter summer 2018 image Newsletter autumn 2018 image

Annual reports

Annual report 2017-2018 image annual report 2016-2017

Policies

anti social behaviour policy image repair and maintenance policy image rent setting policy image gold service policy