Skip to Main Content

Return to Noticeboard Stories

Worried about paying your gas or electricity?

Worried about paying for your Gas & Electric?

Home Energy Scotland is open and working hard to support householders

Householders in Scotland could face higher energy bills as a result of Lockdown, especially if required to work from home using IT equipment. The Scottish Government’s Home Energy Scotland advice service can support people whose home heating and energy use is affected by the coronavirus (COVID-19) outbreak.

Determined to help, the free and impartial energy advice service is open as usual, with telephone advisors working safely from home to help householders worried about their energy bills or struggling to stay warm at home.  Advisors can help with any questions people may have around staying warm and saving energy whilst self-isolating, working from home, or getting to grips with home-schooling duties.

The team has the latest information from energy suppliers who have agreed emergency measures to make sure vulnerable people and those with prepayment meters do not get cut off during the coronavirus outbreak. Advisors can also help with practical advice and energy saving tips to help ease pressure on household finances.

Home Energy Scotland is funded by the Scottish Government and here to help. Our service is free and impartial, contact a friendly advisor free on Tel.  0808 808 2282, Monday – Friday 8am – 8pm and Saturday 9am – 5pm.”

For the latest information from Home Energy Scotland and top tips for saving energy, visit