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Rent Setting Survey

We’re thinking about changing our approach to rent setting and want to take your views into account. Glen Oaks Housing Association is committed to providing homes at affordable rents. We have appointed consultants North Star Consulting & Research to help the Association develop a fair and transparent rent system. We believe that the rent set for each of our homes is affordable, but we want to be sure that our rent charges reflect tenant priorities. We want to give tenants the opportunity to influence how future rents will be calculated and for our tenants to tell us what’s important to consider when we agree our rent charges. You will receive a Survey Form from us and information about how you can complete this. The Survey Form will be sent out along with your half-yearly rent account statement. Please take the time to complete the survey.  

This is not about us making more money for the rental pot. It is about ensuring rents more fairly reflect the property size and type that you live in. Any change to the rent structure will not increase the amount of rent we charge overall, although individual tenants’ rents may change.

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